7u8 Privacy Policy

This Privacy Policy ("Policy") is issued on behalf of the 7u8 platform and its affiliated services ("we", "us", "7u8"). This Policy explains how we collect, use, store, and protect the personal information of registered users and visitors ("you", "your") on our website 7u8.lat.

When you use 7u8's services — from registration through to betting, casino games, or completing a payment — you are considered to have accepted the terms of this Privacy Policy. Our policy has been prepared in accordance with the applicable laws and regulations of Bangladesh.

If you disagree with any part of this policy, please refrain from using our platform. For any questions or concerns, contact our support team.

7u8 collects specific personal information to operate a safe and fair platform. We collect only the information necessary to provide our services.

2.1 Information You Provide Directly

When you register with 7u8 or use our services, we may collect the following information:

• Full name and date of birth (for age verification)
• Mobile number (for account verification and communication)
• Email address (where applicable)
• bKash, Nagad, Rocket, or Upay account details (for transactions)
• National ID or passport number (where KYC verification is required)
• Content of your questions and messages in live chat

2.2 Automatically Collected Information

When you browse our website, certain information may be collected automatically:

• IP address and device identification information
• Browser type and operating system
• Session cookies and usage data (such as which pages you visited)
• Your betting and game history
• Transaction date, time, and amount

2.3 Information Received from Third Parties

For identity verification or fraud prevention, we may sometimes collect information through third-party verification services. In these cases, we use only security-related information.

7u8 uses collected information for specific and lawful purposes. We never sell your information or use it for unauthorised commercial purposes.

7u8 does not sell, rent, or unauthorisedly disclose your personal information to third parties. However, information may be shared in the specific circumstances below:

• Payment Processing: Payment gateways such as bKash, Nagad, Rocket, and Upay receive the information necessary to complete your transactions securely. These providers manage information in accordance with their own privacy policies.
• Game Providers: Software providers such as Pragmatic Play, Spribe, JILI, and PG Soft may receive specific gameplay data to verify game results and ensure fairness.
• Legal Obligations: Information may be disclosed in response to a court order, government directive, or lawful request from a law enforcement authority.
• Fraud Prevention: Relevant information may be shared where needed to investigate financial fraud or unlawful activity.
• Business Succession: In the event of a merger, acquisition, or asset transfer, information may be transferred after notifying you in advance.

In all of the above cases, we ensure that third parties comply with the required privacy and security standards.

7u8 uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.

5.1 Types of Cookies

• Essential Cookies: These cookies are necessary for maintaining login sessions, security verification, and the payment process. Without them, the website cannot function properly.
• Functional Cookies: Used to remember your preferred language, site settings, and information from previous sessions.
• Analytical Cookies: Used to collect website usage statistics and improve our services. These cookies collect anonymous data.

5.2 Managing Cookies

You can accept or reject cookies through your browser settings. However, disabling essential cookies may cause some services to not work properly. For more information on managing cookies, contact us via live chat.

7u8 takes industry-standard technical and organisational measures to ensure the security of your personal information. Our security framework consists of the following elements:

• SSL/TLS Encryption: All our pages and transactions are secured by 256-bit SSL encryption, which transmits your sensitive information in a fully encrypted state.
• Secure Server Environment: Our servers are monitored through regular security audits.
• Access Controls: Only authorised staff may access your information, and only for specific required purposes.
• Two-Factor Verification: Mobile OTP verification is used to enhance account security.
• Regular Security Reviews: Our technical team regularly reviews systems to identify and address potential vulnerabilities.

Data transmission over the internet is never entirely risk-free, but we make every effort within our capacity to keep your information secure.

7u8 retains your personal information only for as long as it is necessary to provide services or required to meet legal obligations.

7.1 Active Accounts

While your account remains active, we retain all necessary information. This includes transaction history, game records, and contact details.

7.2 After Account Closure

Even after an account is closed or deleted, we may retain certain information for a defined period for legal, regulatory, and accounting purposes. After that period, the information is securely deleted or anonymised.

7.3 Financial Records

Records of deposits, withdrawals, and other financial transactions are retained for a specified period to comply with applicable financial regulations.

You have the following rights over your personal information. To exercise these rights, contact us via our 24/7 live chat support or by email:

7u8 is a platform intended only for individuals aged 21 and above. We do not knowingly collect any personal information from minors.

Age verification is mandatory during the registration process. If we become aware that a minor has provided information on our platform, the relevant account will be closed immediately and the collected information will be deleted.

If a parent or guardian suspects that their child has registered on our platform, please contact our support team immediately.

7u8 may update this Privacy Policy from time to time. For significant changes to the policy, we will notify you in the following ways:

• By displaying a special notice on the website
• By sending an SMS to your registered mobile number
• By sending a notification to your email address (if applicable)
• By informing you of the update when you log in

If you continue using our services after a change, you will be considered to have accepted the terms of the updated policy. We therefore recommend that you review this page regularly.

The current version of this policy came into effect in January 2026.

If you have any questions, comments, or requests regarding this Privacy Policy, please get in touch with us. Our privacy team is ready to address any concerns you may have.